Telecommunications is a complex and ever-changing field.

ICC can assist you with both VoIP and phone systems. Both solutions require special consideration and installation requirements.

Work from anywhere, using any device, with a secure and reliable video conferencing, chat, and traditional business phone solution. The ICC team can help make the right decisions for your business.

Should you purchase a new phone system or implement VoIP? ICC can assist you with important decisions between phone systems and VoIP to meet your business’ individual needs.

• Phone System Design and Installation- Guidance in determining brand, traditional or IP, and whether an on-premises vs. hosted system will be most beneficial to your company.
• Phone System Support- Periodic maintenance, firmware updates, security, patches, enhancements on phone systems.
• Circuit Connectivity- Our experts pre-qualify your location and then help manage the process through to completion of installation and implementation.
• Unified Communications, Presence, Call Record- Voicemail to email feature configuration to maximize efficiencies. Proper components and licensing are needed to implement unified communication systems.
• Smartphone Apps- Assistance with mobile applications installation on Smartphone devices.
• Automated Attendant- Configuration of an automated attendant to make sure that routings, greetings, and schedules are designed properly.
• Remote Extensions- Setup of IT extensions for remote users.