Voice over Internet Protocol (VoIP)

With workers needing to be more accessible outside of the office and work being done remotely, office phone systems had to be upgraded to be able to reach employees. This upgrade has brought us Voice over Internet Protocol or VoIP to the workplace. Voice over Internet Protocol (VoIP) allows users to make and/or receive phone [...]

November 20th, 2019|IT Services|

Stop Phishing Emails and Malware in its Tracks!

Nowadays, businesses rely heavily on email as their main communication tool between other businesses and their customers. With over 270 billion emails sent and received each day, email is an important form of communication that we all use daily for our work and in our personal lives. However, inboxes are constantly under attack. Phishing emails [...]

February 26th, 2019|IT Services|

Do You Have an IT Disaster Recovery Plan?

Disaster recovery is an important topic in the IT world. Companies rely on their IT systems to conduct business. What happens if critical systems go offline due to a hardware failure, a malware infection, an operating system crash or a natural disaster? One hour of downtime can cost small companies as much as $8,000, midsize [...]

January 25th, 2019|IT Services|

If it Ain’t Broke, Don’t Fix it!

The philosophy, “If it ain’t broke, don’t fix it” can be very expensive when it comes to your IT. If you are relying on break-fix (as needed) IT services, you are probably wasting money and risking valuable downtime. The challenge is that it’s impossible to predict when something will break which could lead to downtime [...]

December 14th, 2018|IT Services|

Service Spotlight: IT Cloud Hosting Services

IT Cloud Hosting presents our clients with the opportunity to streamline all their data needs. By shifting to cloud based hosting, businesses can reduce their capital expenditures, boost efficiency and have simpler access to data from any place at any time. ICC’s priority is to meet our client’s needs and help create efficiencies whenever possible. [...]

August 8th, 2017|IT Services|

Service Spotlight: ICC’s Onboarding Process

When your company is bringing in new business, changing procedures or looking to update current IT systems, onboarding can seem like a daunting task. We can help ease the transition through our standard onboarding processes so that you and your customers smoothly adjust to new practices. The first step in onboarding is configuring a new [...]

May 30th, 2017|IT Services|

How to Choose the Right Computer to Fit Your Needs

With so many computers on the market, the volume of choices can be overwhelming. Each device is designed to fulfill specific requirements, depending on how you will be using it. When looking into purchasing a new computer, here are a few points to consider: 1. Intended Use First and foremost, make a list of everything [...]

May 1st, 2017|IT Services|

Introducing YipTel: ICC’s New VoIP Service

ICC is excited to present its latest and greatest addition to the business world: YipTel, our new VoIP service. YipTel offers the complete range of phone services, including Cloud service and TeleHealth. Here are 10 things you should know about YipTel to help you decide if it fits your business needs: YipTel Phone Systems features [...]

April 18th, 2017|IT Services, New Technology|